Tracking package returns
1) Select the e-commerce site of your return and enter the return reference communicated by the e-commerce site and click on the search button.
2) Saisissez le numéro d'envoi de votre étiquette retour (N° d'envoi du transporteur de votre étiquette retour) et cliquez sur rechercher.
The delivery details of your package will be displayed and will tell you in real time the status of your return package.
You wish to follow the good routing of your return parcel?
To easily track the online routing of your package, it's easy, since ColiBack. With ColiBack online tracking, you can follow all the steps of routing your parcel return. Upon entering your network package in the network of our transport partners (local store, mailbox, post office, home collection), ColiBack tracks your package using the tracking number assigned by the transport partner. In addition, you are alerted by email as soon as your package is delivered to the recipient.
With the return reference (given by the e-commerce site) or with the tracking number of the carrier, you access your ColiBack online monitoring 24h / 24h. No need to connect to the tracking site of each carrier, all your tracking information is available on ColiBack
Using ColiBack means enjoying many benefits :
- - a high-performance and high-quality e-logistics
- - to be able to return a package from France, Europe
- - the guarantee of paying your return cheaper (prices negotiated for you with our transport partners)
- - a tracking of your package available 24h/24h
- - a sav by email (answer in 24h)
- - to be informed by email during all the routing of his return parcel
Make your life easier with ColiBack and especially the online tracking of your return package. Do not hesitate any more, the return package is ColiBack.
Delivery times for parcels from our transport partners
The deadlines vary according to the offer you have chosen. The posted times are for informational purposes.
- - Chronopost (1 to 3 working days)
- - Colissimo (delay of 2 to 4 working days)
- - Mondial Relay (5 to 8 working days)
- - DHL / France Express (2 to 5 working days)