ColiBack Return your returns online easily and cheaply

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Retourner votre colis
Return your parcels to e-merchant sites in complete peace: simple, efficient.
Return your package
Estimer vos frais
Estimate your shipping costs and compare time.
Suivis colis
Track and trace your package. At each step, ColiBack informs you.
Track and trace
ColiBack accompanies you for your returns
It's simple, in a few clicks return your product at a lower cost.
Return your package

Our transport partners

With ColiBack's transportation partners, offer the services of national and international transportation leaders while reducing your costs! In a few clicks, validate your return label on our site. Depending on your package, our carriers will offer the appropriate solution: home removal of a large package or deposit point of deposit of a light package. Our partners ensure the delivery of your return to France, in Europe.

How does ColiBack work?
Simply get your return label

Vous êtes un particulier, vos avantages avec ColiBack

Very attractive prices
ColiBack offers negotiated rates from its many transport partners
Win time
No more queues, print your label online and drop your package at the drop-off point closest to you
Track your parcels in real time 24h / 24H
Since ColiBack, follow your parcels in real time 24h / 24H whatever the carrier
Our customer service
Our customer service handles all your requests regardless of the carrier
All types of return
A bulky return, a pickup at your home, a deposit of your package next to your home, post office or in your mailbox

Vous êtes un profesionnel, vous recherchez une solution retour

Reduce your transportation costs
ColiBack offers negotiated rates from its many transport partners
Save time by outsourcing your transport service
ColiBack is your only transport contact.
Quick interfacing
Easily integrate ColiBack into your solution with the ColiBack API.
Retain customers
Offer your customers a simple solution to return parcels. A well-defined return policy is a loyal customer.

Customer satisfaction, the testimonials of our customers

Satisfying our customers remains our priority.
Read reviews from our customers and also try the ColiBack experience.
Simple, fast and economical, ColiBack is the partner of your package returns.

Satisfied customers
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The Novacity European Business and Innovation Center (CEEI Novacité) is a structure run by the Lyon CCI whose mission is to support entrepreneurs with innovative product or service projects. For over twenty years, Novacité has supported more than 300 companies with a continuity rate of more than 90% at 5 years.

Payment on ColiBack is secured by credit card with the 3D-Secure device. The principle is simple: at the time of payment, after having entered the usual payment information on the pages bearing the Verified by Visa or MasterCard SecureCode logos, you identify yourself as the holder of the bank card by entering a security code for use unique received by SMS.