Thank you for providing us with your order number and the postal code linked to your delivery address. You will then be able to submit your return request and track the status of your return.
For more information on our return conditions, please consult our Terms and Conditions of Sale.
Any questions? Don’t hesitate to contact us, we’re here to help ♥️
You can find your order number in your order confirmation email or on the delivery note received with your package.
It is formatted like this: TB999999.
Delivery zip code
You must enter the postal code linked to the delivery address of your order.
(This is not the postal code of the pickup point, but the one for the delivery address provided.)